Terms and Conditions
Last Updated: January 13, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the products, services, memberships, events, software, communications, and websites operated by The Smart Chiropractor, LLC (“we,” “us,” or “our”). By purchasing, registering for, accessing, or using any part of the Service, you agree to be bound by these Terms.
Store Purchases
If you are unsatisfied with a purchase from our Shop, please contact
support@thesmartchiropractor.com.
All purchases are final unless otherwise stated in writing at the time of purchase. Digital products, downloadable resources, and most physical items are non-refundable. Any exceptions will be clearly disclosed on the product page.
Subscription Services
7-Day Money-Back Guarantee
(Applies to all Patient Pilot memberships)
If you are not satisfied for any reason, notify us within seven (7) days of your initial purchase to receive a full refund.
Month-to-Month Memberships
- Memberships renew automatically each month based on your purchase date.
- Your payment method will be charged the monthly rate displayed at checkout, plus applicable taxes.
- To avoid being charged for the next billing cycle, cancellation must be submitted at least seven (7) days prior to your billing date via the official cancellation form in the Members Area.
- Cancellations submitted with less than seven (7) days’ notice will still incur the upcoming charge. Access remains active through the end of the paid period.
- After the initial seven (7) days, month-to-month memberships are non-refundable.
Annual Memberships
- Annual memberships require a twelve (12) month commitment and are billed monthly at a discounted rate.
- Membership begins when payment is successfully processed and automatically renews every twelve (12) months unless canceled.
- To prevent renewal, cancellation must be submitted at least fourteen (14) days prior to the renewal date.
- Early cancellation requires payment of the difference between the discounted annual rate and the standard monthly rate for the months used.
- After the initial seven (7) days, annual memberships are non-refundable.
Events, Summits & Conferences
Event registrations are valid only for the individual registrant and may not be transferred, resold, or shared without written permission.
Event content, speakers, schedules, platforms, delivery methods, and formats may change at our discretion. We do not guarantee access to any specific speaker, session, feature, or platform.
By registering for an event, you acknowledge and consent to the sharing of your registration information with official event partners, sponsors, and presenters in accordance with our Privacy Policy.
We are not responsible for the products, services, claims, communications, or conduct of third-party partners.
We are not liable for technical disruptions, platform outages, force majeure events, or circumstances beyond our reasonable control that impact event delivery or access.
Unless otherwise stated, all event registrations are non-refundable.
Intellectual Property & Usage Rights
All products, services, software, materials, content, and intellectual property provided by The Smart Chiropractor are licensed for individual professional use only.
You may not copy, distribute, sublicense, resell, modify, reverse engineer, rebrand, or republish any portion of the Service without express written permission.
All trademarks, branding, and proprietary materials remain the exclusive property of The Smart Chiropractor, LLC.
Unauthorized use may result in immediate termination of access and legal enforcement.
Privacy & Data Use
Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, store, and share information.
By using the Service — including registering for events — you consent to these data practices, including the sharing of registration information with official event partners where applicable.
Our websites may utilize cookies and tracking technologies as described in the Privacy Policy.
SMS / Text Messaging
By providing your mobile number and opting in, you consent to receive recurring or automated text messages (SMS/MMS) from The Smart Chiropractor, LLC, including service alerts and marketing communications.
- Message frequency may vary
- Standard message and data rates may apply
- Consent is not a condition of purchase
- Reply STOP to unsubscribe
- Reply HELP for assistance
Refunds
Unless otherwise stated in writing at the time of purchase, all purchases are non-refundable, including digital products, memberships, downloadable materials, resources, and event registrations.
Office Forms
By purchasing chiropractic office forms, you agree to:
- Consult appropriate legal and compliance professionals regarding regulatory requirements
- Review all materials prior to implementation
- Accept the no-refunds policy
- Hold The Smart Chiropractor, LLC harmless from any consequences arising from use or implementation
Promotions & Giveaways
Promotions and giveaways conducted by The Smart Chiropractor are not sponsored, endorsed, or administered by any social media platform unless expressly stated.
Winners are responsible for any taxes, shipping costs, or applicable fees.
Account Suspension or Termination
We reserve the right to suspend or terminate access to the Service at our discretion for violations of these Terms, non-payment, misuse of intellectual property, abusive conduct, security concerns, or actions that may harm our platform, partners, or community.
Termination does not relieve you of any outstanding payment obligations.
Artificial Intelligence & Automation Disclaimer
Certain features may utilize artificial intelligence, automation, or machine-generated outputs. These outputs are informational only and may contain inaccuracies.
You are responsible for independently reviewing, validating, and applying any recommendations or outputs before use. We make no guarantees regarding the accuracy, completeness, or suitability of automated outputs.
Disclaimers & Limitation of Liability
Results Disclaimer
We make no guarantees regarding patient volume, revenue, referrals, profitability, or return on investment. All products and services are educational and informational only. You are responsible for compliance with all applicable laws and regulations.
Medical Disclaimer
Content is not medical advice and is not intended to diagnose, treat, or cure disease. Healthcare decisions must be made with licensed healthcare professionals.
Limitation of Liability
To the maximum extent permitted by law:
- You agree to hold harmless The Smart Chiropractor, LLC, its owners, officers, employees, contractors, and affiliates from any claims arising from your use of the Service.
- We shall not be liable for indirect, incidental, special, consequential, or punitive damages.
- Our total cumulative liability shall not exceed the amount paid by you to The Smart Chiropractor in the twelve (12) months preceding the claim.
Dispute Resolution
Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in the State of Florida, except where prohibited by law.
Each party shall bear its own costs and attorneys’ fees unless otherwise required by statute.
Assignment
We may assign or transfer these Terms in connection with a merger, acquisition, corporate restructuring, or sale of assets without restriction or notice.
Governing Law
These Terms are governed by the laws of the State of Florida and the United States, without regard to conflict of law principles.
Changes to Terms
We may update these Terms periodically. Updates will be posted with the revised “Last Updated” date. Continued use of the Service constitutes acceptance of the updated Terms.
Partnership Terms and Conditions
By partnering with The Smart Chiropractor (“TSC”), you agree to the following additional terms governing promotional and commercial relationships.
1. Partnership Start Date
Partnership begins upon successful payment. Resource allocation and promotional planning begin immediately.
2. Commitment & Payments
All Partnership purchases are final and non-refundable. Partnerships may not be paused, transferred, deferred, or reassigned.
3. Communication & Timelines
- Required promotional assets must be delivered within seven (7) business days.
- Coordination communications must be responded to within seven (7) business days.
- Delays may result in forfeited promotions without refund or rescheduling.
4. Your Role in Success
Partners agree to support promotion through their own channels, provide compliant materials, and remain actively engaged.
5. Annual & Quarterly Partnership Options
- Annual Partnerships require a twelve (12) month commitment and are billed monthly at a discounted rate.
- Early termination requires payment of the difference between discounted Annual and standard Quarterly rates for months completed.
- After the initial term, Partnerships continue month-to-month unless canceled at least seven (7) days prior to the next billing date.
6. Promotion Delivery
Failure to provide assets on time may result in forfeiture of scheduled promotions without refund.
7. Scheduling Flexibility
TSC may adjust schedules to optimize performance and delivery.
8. Brand Use
Partners grant TSC permission to use submitted brand assets and materials for promotional purposes.
9. Editorial Standards & Compliance
TSC may edit or decline materials that are inaccurate, non-compliant, or inconsistent with brand standards. Partners remain responsible for regulatory compliance.
10. Confidentiality
Both parties agree to protect non-public proprietary information.
11. Partnership Integrity
TSC may terminate a Partnership without refund for conduct that violates law, ethics, or audience trust.
12. Data Responsibility
Partners are solely responsible for their own data handling practices, privacy compliance, and communications with any leads or contacts provided through TSC programs, including event registrants.
13. Liability
TSC makes no guarantees regarding traffic, leads, or financial outcomes and is not liable for indirect or consequential damages.
14. Force Majeure
Events beyond reasonable control may delay or prevent delivery without liability.
15. Entire Agreement
These Terms represent the complete agreement between the parties.
16. Governing Law
Partnership disputes shall be governed by Florida law and resolved in Hillsborough County, Florida.
Contact
Questions regarding these Terms may be directed to:
support@thesmartchiropractor.com
